PROCESSING TIME

The processing time for each category is calculated from the time that your order is verified. Handmade or customized products usually require an additional two weeks and that would be specified in our Product Description.

We usually have category of Bedding, Kitchen, Home Décor and Organization items in stock, so these can be shipped within 3 days of payment confirmation. Lighting and furniture items could take at least 10-15  days to be shipped,this is because they need to be made and items are in the queue before yours. While it does not take an excessive amount of time for each item to be made, care is still taken to ensure that your order is of the highest quality.

SHIPPING TIME

Shipping time describes the time taken for your goods to reach you, via the best express delivery method. We cooperate with DHL, USPS and other express service providers. Orders sent from the United States will usually take about 7 days, while those sent from outside the United States could take 15 days to arrive.

After the order is successfully dispatched, we will usually provide you with a tracking number. This usually occurs within one or two days and your tracking number will be sent to the email address that you have registered with us. Unfortunately, we do not ship to US territories. This includes Guam, APO/FPO addresses and Minor Outlying Islands. Alaska, Hawaii, and Puerto Rico and are also excluded.

Delivery TIME

Estimated Delivery Time = Processing Time + Shipping Time (depending on your location)

The Estimated Delivery Date is when we expect to fulfill your order based on your country/region and the shipping method you specified. Processing Time along with Shipping Time is counted.

The Estimated Delivery Date could be affected by our inventory availability, processing capacity, and unforeseen factors such as strikes or natural disaster. We will notice you in advance if there are factors that might cause delay in delivering your order.

Outdoor lightis and furniture orders usually take 25-35 days to arrive.

Wall lights will take 10-15 days to arrive . Every single pruduct page will thow this time .

SHIPPING RATES

Free shipping on orders over $49, $9.99 flat rate otherwise.

We offer free shipping on all qualifying orders over $49. A flat rate is charged for all orders below $49. This flat rate is $9.99.

Please note that some exclusions may apply and this will usually be made clear in the item's description, before you complete your purchase. Free shipping is applied to qualifying orders in the US.



TAXES & DUTIES

Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.


The payment of these fees and taxes is the responsibility of the recipient and will not be covered by this website. For further details of charges, please contact your local customs office.


CUSTOMS & REGULATIONS

You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.


FOREIGN TRANSACTION FEES

If you credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.

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